JR
Joyce R

1 reviews | Active since Mar 2014

27 Feb 2024, 09:38

Disrespect and Unprofessionalism

I am a Dstv client and Im paying my premium monthly but im now annoyed by their promotions department. In a day they call me two to three times selling a subscription service that im not interested about. I even Asked them nicely that they should put a note on their system not to call me but no they call me as if im owing them . The last agent that called me this morning was worse when i start retaliating their agent said "How old am I " the agent was very very rude and unprofessional . I even think of cancelling the services I pay for monthly because I honestly dont want to be their client anymore because i cannot get two to three calls asking me same thing that i told them already that im not interested.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Feb 2024, 09:47
Official
Hi Joyce Rasethe, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team