AH
Adele H

1 reviews | Active since Jun 2016

15 Feb 2024, 08:09

DISREGARD FOR CUSTOMERS - PAID FOR A NON-EXISTING SERVICE

Wow it is a week now without a service I paid for. They responded on previous writing on hellopeter saying someone will contact me... not one person contacted me from DSTV to tell me why they are *****ing from customers.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Feb 2024, 08:12
Official
Hi Adele, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
AH
Adele H's update19 Feb 2024, 11:06
Reviewer Update
So I was phoned. Reconnected. The guy said they will first fix the amount in my profile from R700 and something to the R199 special. Had DSTV one day and I am disconnected again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!. My profile indicates I must pay for the month R200 and something absolutely absurd. Because for an entire month it is R199!!!!! WHAT IS WRONG WITH MULTICHOICE?