NM
Nathi M
1 reviews | Active since Jan 2021
22 Jan 2021, 15:50
Dispute not sorted and bad customer sefvice
good day i didn't get an respond from Multichoice, the business did not reply privately as indicated above. i still need to know when are they going to refund me since they have over debited my account.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Jan 2021, 16:17Hi Nathi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Jan 2021, 16:17
Official
Hi Nathi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
NM
Nathi M's updateReviewer Update
29 Jan 2021, 10:12i received a call last week Saturday from dstv the lady who called was lesego trying to explain why they debited more on December but we couldn't understand cause now they want to to understand that their system didnot pick up the money for the month of November but she is not answering me when i question her and now im getting bored cause i keep on repeating myself like really now and i keep on being told one thing over and over again they are failing to resolve my matter and i keep on being told that after 48 hours someone will call me with the solution but no i have to keep on complaining on hello peter then i get a call dstv is bad and not good with their customers and they keep on treating customers like nonsense cause they know the is no completion for them so we are treated like **** and being keeped on being **** to and not getting joy and value for money we pay if the was other service provider i was going to ditch this dstv is bad
NM
Nathi M's update29 Jan 2021, 10:12
Reviewer Update
i received a call last week Saturday from dstv the lady who called was lesego trying to explain why they debited more on December but we couldn't understand cause now they want to to understand that their system didnot pick up the money for the month of November but she is not answering me when i question her and now im getting bored cause i keep on repeating myself like really now and i keep on being told one thing over and over again they are failing to resolve my matter and i keep on being told that after 48 hours someone will call me with the solution but no i have to keep on complaining on hello peter then i get a call dstv is bad and not good with their customers and they keep on treating customers like nonsense cause they know the is no completion for them so we are treated like **** and being keeped on being **** to and not getting joy and value for money we pay if the was other service provider i was going to ditch this dstv is bad