1 reviews | Active since Mar 2009
DISPUTE
My account query has not been resolved that I logged on Hello Peter 23/03/2018I received an SMS now stating R899 will be debited from my account on 21/04/2018 I need feedback from those 0.... people in your finance department ASAP
Official private business reply
Good day Stella
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice and the level of service you experienced in this regard.
We currently investigating your concerns with our Finance Department for urgent resolution.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Dear Stella
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Stella
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Stella,
We confirm the monthly subscription of R899.00 is correct. This amount is calculated as follows:
· R759.00 for the DStv Premium package. SPL 24 contract.
· R85.00 access for the PVR functions for the Explora decoder and the Xtra View set up on the account.
· R35.00 decoder insurance of the Explora decoder.
· R20.00 decoder insurance of the Standard decoder.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team.
Best regards,
Dear Stella,
We confirm the monthly subscription of R899.00 is correct. This amount is calculated as follows:
· R759.00 for the DStv Premium package. SPL 24 contract.
· R85.00 access for the PVR functions for the Explora decoder and the Xtra View set up on the account.
· R35.00 decoder insurance of the Explora decoder.
· R20.00 decoder insurance of the Standard decoder.
Should you require further assistance, please do not hesitate to contact us send an email to *** .
Kind regards,
Edward
DStv Hello Peter Team.
Best regards,