Displaying ********-like behaviour!

Item: DStv (MultiChoice)
Rating: 1
Author: Jerome T

They still can't explain to me why they bill me for a full month of premium subscription in the absence of any service. No agreement, no connection, no explanation, no response, no apology! Are you that desperate for business that it drives you to display ******** behaviour, because that's what it boils down to. This is how a premium customer is being treated after more than 20 years of business to you. Shame on you DSTV MultiChoice!

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

07 Dec 2022, 11:01

Hi Jerome,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply07 Dec 2022, 11:01

Official

Hi Jerome,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

Jerome T's updateReviewer Update

07 Dec 2022, 11:48

Thank you for your prompt acknowledgement of receipt. Look forward to hearing from you.

Jerome T's update07 Dec 2022, 11:48

Reviewer Update

Thank you for your prompt acknowledgement of receipt. Look forward to hearing from you.

DStv (MultiChoice)'s replyOfficial

08 Dec 2022, 13:04

Hi Jerome,

Please provide us with your contact details privately so we can assist.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply08 Dec 2022, 13:04

Official

Hi Jerome,

Please provide us with your contact details privately so we can assist.

Kind regards
DStv: Hello Peter Team

Best regards,