SS
Sherona S
1 reviews | Active since Oct 2018
06 Dec 2021, 13:54
Dispicable service
The service is dispicable. I want to downgrades my package. Called 3x as tomorrow payment is due. Had to hold on forever an airtime finished 3 times. And downgrade still not done. I better not be expected to pay reconnection fees tomorrow. They don't even bother calling back. I have left another service provider and joined Dstv. Biggest mistake
Helpful (0)
Replies (3)0
Replies (3)SS
Sherona S's updateReviewer Update
06 Dec 2021, 16:03I have asked for help from the Fb page. They insist on I'd of person who is late. I have been paying this account for over a year. And now i am fed up if downgrade is not being done I want a letter stating same from multi choice. The call center agent helped me without previous owners I'd. And Fb agents giving me such a hard time
I fed up with dstv going back and forth instead of assiting me. I will be taking action to get my money back . i am not going into store as I have 2 small kids and we are in the forth wave of virus. I want a response today as my subsciption expires today
I fed up with dstv going back and forth instead of assiting me. I will be taking action to get my money back . i am not going into store as I have 2 small kids and we are in the forth wave of virus. I want a response today as my subsciption expires today
SS
Sherona S's update06 Dec 2021, 16:03
Reviewer Update
I have asked for help from the Fb page. They insist on I'd of person who is late. I have been paying this account for over a year. And now i am fed up if downgrade is not being done I want a letter stating same from multi choice. The call center agent helped me without previous owners I'd. And Fb agents giving me such a hard time
I fed up with dstv going back and forth instead of assiting me. I will be taking action to get my money back . i am not going into store as I have 2 small kids and we are in the forth wave of virus. I want a response today as my subsciption expires today
I fed up with dstv going back and forth instead of assiting me. I will be taking action to get my money back . i am not going into store as I have 2 small kids and we are in the forth wave of virus. I want a response today as my subsciption expires today
SS
Sherona S's updateReviewer Update
06 Dec 2021, 17:23Still no help received
SS
Sherona S's update06 Dec 2021, 17:23
Reviewer Update
Still no help received
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Sherona S's updateReviewer Update
06 Dec 2021, 18:50I have received help now. Thank you very much
SS
Sherona S's update06 Dec 2021, 18:50
Reviewer Update
I have received help now. Thank you very much