SM
Siphelele M

1 reviews | Active since Jul 2014

04 Nov 2023, 16:31

Disney Plus SNEAKED in my bill by Multichoice!!

Yoh!! I am actually sick of this company!!! Biggest ****MER. Why did they add Disney Plus when I never asked for it!!!!!!!!! You'd swear they have a calendar with all the ****s they will pull on customers because WOW!!! I was charged R17 for the subscription and then R116.58 the following month (October). I managed to pick it up and cancel this month and I refuse to pay my hard earned money to this ****mer for the month of October, they must remove that R116.58 or send me call recordings of when I requested for it. My service is disconnect and I am requesting for the recordings, check when it was added and by who and at what time!! ******!!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Nov 2023, 17:05
Official
Hi Sphelele, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 
SM
Siphelele M's update05 Nov 2023, 17:56
Reviewer Update
Its only fair to report on the good that DSTV might still have.Thank you so much to the guy that called me today, I didnt catch the name as I was rushing to church. He assisted me with so much passion, listened to my issue and resolved it. He made my day, thank you