OM
Obakeng M
1 reviews | Active since Feb 2016
12 Jan 2025, 12:21
Disney plus not working
I have subscriped to Disney plus via dstv app n paid the ballance and sinc
then I am still unable to watch Disney via Explora.. I have called dstv n used chat bot but no one still can't help Ref:INC-*** I did conference call with Disney plus support n dstv agent n. It was determined that dstv didn't pay Disney plus to activate my account.. I have no idea what I must do further to sort this out Please help out
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
12 Jan 2025, 12:34Hi Obakeng,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply12 Jan 2025, 12:34
Official
Hi Obakeng,
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
OM
Obakeng M's updateReviewer Update
14 Jan 2025, 08:3448hrs later I have not received feedback via any call nor email, kindly outline steps for me to get credit back to my account and cancel this Disney addition service
OM
Obakeng M's update14 Jan 2025, 08:34
Reviewer Update
48hrs later I have not received feedback via any call nor email, kindly outline steps for me to get credit back to my account and cancel this Disney addition service
OM
Obakeng M's updateReviewer Update
14 Jan 2025, 16:10INC-*** another ticket received still not getting help
OM
Obakeng M's update14 Jan 2025, 16:10
Reviewer Update
INC-*** another ticket received still not getting help