disney plus

So dissappoint past two months I have been wondering why our Dstv bill is so high, found out a Disney plus+Subscription was added without my consent. I have no documentation nor education on how to use this added service. The contact centre is not much help now, I must be inconvienced and visit one of their store to know how this was done. Why we still have DSTV IS BEYOND ME, REALLY RECONSIDERING TO CANCEL THE WHOLE THING!