Disney + Activated without my knowledge

Noticed my subscription had increased, checked I had been billed for Disney + Never signed up for it? according to Multichoice I requested it via self service desk at 5.59 am on 13th March? Never sign on to my PC that early in the morning and definitely not to order a product I will never use. I also never received any communication that Disney+ had been activated or how to access it. Call center advised me to pay the amount and only then would I be able to correct it. I did so which activated Disney + which I immediately tried to deactivate. Only gave me option to deactivate at end of April. I then received an sms Disney + has been activated!