RC
Rob C
1 reviews | Active since Mar 2009
03 Jul 2023, 16:45
Dismal Service Terrible Value
Promised an upgrade last week - 29/06. My application was accepted and the installer would be at my house at 9am Today - 03/07. 9am came and went (surprise?) so I called in - my application had been rejected. Could not give an answer but the issue will be escalated. Phoned again in an hour - no joy but the issue will be escalated and I will receive a call within 2 - 3 hours. 4 hours later no call. Phoned in once more demanded to speak to the supervisor. He will call me as soon as he has finished another call. An hour later - no call! 1 star is too good for this crowd of ***********s - they are worse than the post office
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Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Jul 2023, 16:46Hi Rob,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply03 Jul 2023, 16:46
Official
Hi Rob,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
RC
Rob C's updateReviewer Update
03 Jul 2023, 20:02Take into account that I have been a customer/client since the mid-nineties and have never defaulted. I do not expect to be treated in this way - but as they say, if you want loyalty, get a dog!
RC
Rob C's update03 Jul 2023, 20:02
Reviewer Update
Take into account that I have been a customer/client since the mid-nineties and have never defaulted. I do not expect to be treated in this way - but as they say, if you want loyalty, get a dog!