HN
Horst N
1 reviews | Active since Feb 2014
27 Jan 2025, 21:23
Dismal service from Multichoice
TWICE I sent them the documentation required to change banking details. TWICE I got confirmation they were changed, the second time I even phoned and had them confirm the new banking details. What happens? They are still debiting the old account!! I am so tired of their poor, uncaring "service" that I am seriously considering cancelling my contract.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
27 Jan 2025, 22:29Hi Horst Peter,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply27 Jan 2025, 22:29
Official
Hi Horst Peter,
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team