CM
Chris M

1 reviews | Active since Jan 2021

05 Jan 2021, 19:15

Disloyal + ************* + no integrity = DSTV Multichoice

The Price lock myth. I have phoned multiple times dstv. They cannot give me a number for the price lock and can only let them call me back. They do not call. They first said i will recieve my decoder the 14/12/20 after that the 20/12/20. It was escalated to a superviser then a manager. The promise of the manager was i will recieve my decoder before Christmas. On the 27/12/20 it was escalted again and promised that i will recieve it before the 31/12/20. Now it is 5/01/21 because a lack of communication from them they are compulsive ***** with no integrity not following through on requests and promises. The values the brand cannot be associated with is trust, integrity and service delivery. I think brand ambassadors like Siya Kolisi will be ashamed to be associated with a brand like this if he knew their lack of values.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply05 Jan 2021, 19:23
Official
Hi Chris, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
CM
Chris M's update05 Jan 2021, 21:30
Reviewer Update
This is a generic reply to all complaints and is most probably automated or procedure. Rather give a solution or a way forward. Do not hide from the fact that DSTV multichoice have a serious flaw with their values and would never achieve their goals for a big company. I seriously doubt the capability of DSTV multichoic's leadership qualities in management due to the fact of your incompetence. I have to thank "Hello Peter" creating this platform to bring flawed management and bad service delivery to light