LS
Lebogang S
1 reviews | Active since Sept 2016
30 Sept 2017, 23:31
Dishonesty (being charged more than what you signed up for)
I was called by DSTV for an offer of the OnAir wifi device that comes with an explora remote for R29 for 24 months, but for the past two months since they started diducting their money, they have been taking R139 a month on my account and this is an amount we did not agree on. To be honest I wouldn't taken the offer if it was that amount.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
02 Oct 2017, 08:26Dear Lebogang
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Oct 2017, 08:26
Official
Dear Lebogang
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
LS
Lebogang S's updateReviewer Update
06 Oct 2017, 14:25Good day
I didn’t receive nor spoke to anyone with regards to my issue, apart from you making a follow up if I was assisted or not yesterday.
Dishonest seems to be their code of ethics cause I see no reason for them to lie and say they have contacted me knowing very well that they did not.
I’m still in the dark and have not spoken to anyone from the OnAir people and no assistance have been rendered to me.
LS
Lebogang S's update06 Oct 2017, 14:25
Reviewer Update
Good day
I didn’t receive nor spoke to anyone with regards to my issue, apart from you making a follow up if I was assisted or not yesterday.
Dishonest seems to be their code of ethics cause I see no reason for them to lie and say they have contacted me knowing very well that they did not.
I’m still in the dark and have not spoken to anyone from the OnAir people and no assistance have been rendered to me.
LS
Lebogang S's updateReviewer Update
13 Oct 2017, 13:31Good day
An apple doesn’t fall far from the tree I see. That’s why you are not replying to my messages now or making a follow up with those people regarding my case and requesting them to give me feedback.
I need an answer and if you guys can’t assist me with my problem then let me know so that I can explore other avenues to deal with this matter.
LS
Lebogang S's update13 Oct 2017, 13:31
Reviewer Update
Good day
An apple doesn’t fall far from the tree I see. That’s why you are not replying to my messages now or making a follow up with those people regarding my case and requesting them to give me feedback.
I need an answer and if you guys can’t assist me with my problem then let me know so that I can explore other avenues to deal with this matter.