GM
Gauta M
1 reviews | Active since Jul 2015
26 Jul 2015, 17:24
Dishonesty
Notified Aphiwe that I'm not receiving the PVR functionality and I sent him proof of payment to his email. He said he will enable the functionality and 2hours later nothing,...he didn't even ask me to restart the PVR to show he's gonna do it or knows what he's doing,...Bad service for a Premium customer,...
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
31 Jul 2015, 14:15Hello Gtvmooko,
We were unable to discuss your enquiry with you telephonically.
Please accept our sincere apology for the delayed response and the inconvenience caused in this regard.
Our records indicate that your Pvr functionality is active. However, the signal has been sent to restore your Pvr functionality. Please refer to your personal email address for a detailed response regarding your query.
Thanks again for bringing this matter to our attention. Your support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We were unable to discuss your enquiry with you telephonically.
Please accept our sincere apology for the delayed response and the inconvenience caused in this regard.
Our records indicate that your Pvr functionality is active. However, the signal has been sent to restore your Pvr functionality. Please refer to your personal email address for a detailed response regarding your query.
Thanks again for bringing this matter to our attention. Your support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply31 Jul 2015, 14:15
Official
Hello Gtvmooko,
We were unable to discuss your enquiry with you telephonically.
Please accept our sincere apology for the delayed response and the inconvenience caused in this regard.
Our records indicate that your Pvr functionality is active. However, the signal has been sent to restore your Pvr functionality. Please refer to your personal email address for a detailed response regarding your query.
Thanks again for bringing this matter to our attention. Your support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We were unable to discuss your enquiry with you telephonically.
Please accept our sincere apology for the delayed response and the inconvenience caused in this regard.
Our records indicate that your Pvr functionality is active. However, the signal has been sent to restore your Pvr functionality. Please refer to your personal email address for a detailed response regarding your query.
Thanks again for bringing this matter to our attention. Your support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,