1 reviews | Active since Jun 2011
Dishonest service , pathetic I say
The way I’m so dissatisfied at Dstv Multichoice SA it’s really sad .Its broad **************** .Im very Unhappy typing this message to you and I hope it gets to a agent with speaking skills and not this heartbreaking headache I went through today and not even winning I’m still stuck with no tv .When you need a clarity about your billing, the consultant does not gives you a clear explanation of your query .it’s very sad and annoying this you are not honest and I have prove I paid , what was said to be paid actually wait let me go copy.You do have a *quote for a package reconnection* on our system. Please review the details below before we proceed. *Reason:* ProductReconnect *Decoder:* *** *Quote ID:* *** *Status:* Pending *Created:* 2021/07/08 1:57:42 AM *Quote Amount:* R 169,93.and paid what I got according to consumer protection act .And dishonesty I do not appreciate and feeling derespected by junior or senior consults from multchoice and no 1 Gave me satisfying information I’m livid serous news are happening out there and we not even aware and services were paid for .What Nonsense is this .CPA 2012 .Protect your customers they are what to that brings you business .Quite sad really .anyway I hope another way mybe is to listen instinct and just move to Netflix and the times .and I did this numerous times checking the balance and since last week so I’m not to sure whose the ***** here .Kindly call me or I expect my connection done leave me with my SABC and and keep all your repeating Channels.please very unhappy with your service .
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
