Dishonest Dishonest Multichoice !!!

<p>Good day</p> <p> </p> <p>Can you please kindly explain to me why the reversal of my bank charges has not been done in over 10 days now since you were aware of this.</p> <p> </p> <p>I got a message from you guys stating the funds will be cleared in 48 hours on Thursday and that has not be done till date.</p> <p> </p> <p>Please kindly treat this matter as urgency since it is highly inconveniencing me.</p> <p> </p> <p>I am highly frustrated by how this entire matter has been dealt with like no one cares.</p> <p> </p> <p>As said before this amount is nothing in comparison to the money you have.</p> <p> </p> <p>Have a sensitive bone and pay my bank charges immediately.</p> <p> </p> <p>I did not intend to come through the offices but should this not be finalised tomorrow I am going directly there.</p> <p> </p> <p>Please see below your dishonest communication to me last Thursday.</p> <p> </p> <p>Good day Nomvelo Ncube</p> <p> </p> <p>Apologies for the delays on handling this matter. We have processed a refund to cover your bank charges. </p> <p> </p> <p>You should receive the funds within 48 hours. </p> <p> </p> <p>Warm regards</p> <p>Girly</p> <p> </p>