1 reviews | Active since Dec 2014
Dish magazine
We stopped receiving Dish magazine 2-3 years ago. I have queried this on the call center, complained via the website and asked at Multichoice offices. Each time I have been told that multi choice is phasing out Dish magazine and that within a month or two all subscribers will stop receiving the magazine. More than 2 years after being told this (I actually think it's closer to 3 years) friends and family continue to receive the magazine but we still do not. We have 2 full DSTV accounts (home and holiday home) and this is to me grossly unfair. We pay the same rates as others and yet they receive the magazine and we do not. This is NOT right. If it was up to me I would have cancelled both subscriptions. My viewing is seriously affected. I do not find he online events schedule easy to navigate. I am frustrated that no one responds to my complaints or is at all interested in the unfairness of the situation.
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
