SM
Sharon M

1 reviews | Active since Jan 2017

04 Jan 2017, 14:36

Dish Install more like dishwashers !

<p>Yippee call DSTV for thier price lock special and it makes perfect sense, service from DSTV call centre agent amazing, decoder delivered within 48 hours, awesome service. Gee what a pleasure to deal with DSTV, oops how wrong coud I be enter DIKARABO INstallers who call to make an appointment for the connection and dish installation, then dont pitch, so I call - they lie - we re-book - they dont pitch - I call they lie - we spoke to your husband - I HAVE BEEN DIVORCED FOR 7 YEARS !!!!! my very vocal response was met with the typical South African customer service attitude PUT THE PHONE DOWN ON THE CUSTOMER! DSTV call centre staff are amazing but your installers SUCK!!</p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jan 2017, 14:48
Official

Dear Sharon Murray

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice Enquiries team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jan 2017, 10:37
Official

Good day Sharon

Thank you for taking our call today.

We're glad to hear that your decoder is now installed.

As discussed, please keep the names and contact numbers details of an installer(s). This will allow us to liaise with the head of installers to assist further.

We're here for you. Please do keep in touch with us should you have any queries.

Best regards

Dinah

Best regards,