Disgustingly bad service
As fm 12h00 today I hve lost 50% of my premium channels. Just getting a message stating \this service is no longer available"!!!! Wth??? Despite several hard reboots the problem persists and none of dstv call centre numbers are available. Not even the self help option. Shocking terrible and totally unacceptable service for which I pay R700 a month for."""
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Replies (1)
DStv (MultiChoice)'s replyOfficial
11 Apr 2015, 13:55Hello natsi,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that the error has been resolved .Please switch your decoder off at the plug to reboot if should the problem persist.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that the error has been resolved .Please switch your decoder off at the plug to reboot if should the problem persist.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply11 Apr 2015, 13:55
Official
Hello natsi,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that the error has been resolved .Please switch your decoder off at the plug to reboot if should the problem persist.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that the error has been resolved .Please switch your decoder off at the plug to reboot if should the problem persist.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,