DISGUSTING.AWFUL SERVICE JUST FOR CHANGING MY DEBIT DATE

i am very disguted by the awful outcome of me changing my debit order date with dstv,i got notification from work last month that ill now get paid on the last working day of the month i called dstv alerted them ,number one the gentleman who assisted me sounded not certain of what he was doing and right after that i got a sms asking me about his service i said bad and its like i knew things were going to be this horrible,today boom they suspensed my services ,spoke with two consultants and guess what they are disconnecting my call...infact they say i must hold then disconnect me and tht happened till i ran out of airtime,i demand my services to be reactivated as no1 told me about the pro rata ,tomorrow or tonight a debit will be going through and it better not going through with an unlocking fee as i was mislead by the agent who changed my debit order date and didnt bother to tell me about the shock am seeing now