LM
Lebogang M

1 reviews | Active since Jul 2020

14 Jul 2020, 11:45

Disgusting *******

I’m disgusted by the service from multichoice or lack thereof, I have never experienced such incompetence ever! My dstv has been off for 5 days now while they are sitting with more than R4000 that they need to repay me, everyone keeps passing the buck claiming to escalate the matter and I will be reconnected within an hour, it’s 5 days later I’m still off! Multichoice please pay me back and reconnect my ****** service that is paid for!!! Duduzile, Portia, Nokuthula Chamane, Gugu, Malefaku, Vusumzi, Nomusa all the agents I spoke to who have proved to be ***********...escalating is the scapegoat for all of you! Multichoice that’s why you will keep loosing customers because of such! Pay me back please and reconnect my service, it’s paid!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Jul 2020, 13:13
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
LM
Lebogang M's update14 Jul 2020, 18:51
Reviewer Update
You rep**** at 1pm, it’s 18:48 my service is still off, will you pay me back for the five days of not receiving service? Also when is my refund going to be paid back to me, the phone calls I make to you cost money, pls reconnect my service!