Disgusting *******!!! DO NOT GET DSTV

I am totally disgusted with the service I received from Multichoice, I phoned head office on 30 July to disconnect my line and was informed that they can't, if they do that it will only be disconnected on my next payment date which is the 25 Aug and if I want it disconnected immediately I have to go to one of their walk in centres, which I did yesterday.. There aswell they informed me that they can BUT also cant disconnect my line as they will get into trouble with head office for cancelling my line immediately because they would be asked "why did you cancel the line as the client has money" - WELL I DONT.. They are not even allowed to temporally disconnect your service anymore, they are literally just *****ing a persons money. When trying to change my package on the self help service to a lower package as I am on premium, this to cant be done anymore.. And ever since yesterday when I asked for the disconnection, we have been experiencing connection problems all of a sudden... I am going through a divorce and am in desperate need of those funds now and thought of connecting my dstv again after everything has been settled, but I will not make use of their disgusting services again.. You should be ashamed of yourselfs!!!!!