Disgusting Service Multichoice Billing

<p>Dear DSTV billing</p> <p> </p> <p>I requested a disconnection of my services in Decemebr for my HD PVR decoder as I to be away, This automatic disconection did not happen and my other decoder back in Durban which needs be active was disconnected due to the payment I had made in December been short . I have spoken to a agent of your two days ago whom said the billing has been sorted out and she made a note on system to reverse the amount owing on sytem as was fault on multichoice side of disconnection not happening. I ma again disconnected from DSTV at my Durban addres(the DSD1110) with compact and north indian. I sat with your agent for over half hour whom struggling to find transaction based on my billing and put me on hold .</p> <p> </p> <p>I humbly ask you DSTV to pick up your game and make it worth while based on the exhobernt fees that you charge and still get such poor service.</p> <p> </p> <p>Please resolve my billing urgently and reverse the amount , AND do NOT disconnect me again from the dsd1110 decoder,as i dont have the time nor the money to sit endless amount time on the phone to resolve such issues.</p> <p> </p> <p>Regards</p>