1 reviews | Active since Jan 2017

08 May 2024, 11:53

DISGUSTING SERVICE - *****ING MONEY

I have an account where I am in credit for thousands of rands. Multichoice will not accept that and they deduct more money. Their call agents do not understand what credit is. If they are doing this to me they are doing it to the dwindling account holders. They insist on helping you when they have no clue - using hours of airtime as they won't call you back

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 May 2024, 11:54
Official
Hi Jill, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team