Disgusting service from Multichoice

in january, 31 2020 i recconected my service on a family package, and was given an amount to pay and I paid. The agent i spoke with made an error and activated a decorder that was inactive or no longer in use, i picked it up on the same day and contacted the call center and was told the matter had been resolved, on 16 Feb my services were disconnected when i querried this on the chat platform, i a Kamo or something and advised the agent of the situation . i was told the matter had been resolved and has been escalated to a manager to action. on the 01 March when i wanted to pay for the new month, i was given a balance of R900 and odd again I querried this and spoke to Ziboneni on the chat platform. He investigated and found that the DSD decoder that was meant to be disconnected was still active and i was being charged for it hence the high balance. He recalculated my balance and gave me a R672 to pay of which I paid R680. He advised that the matter had been resolved and needed not to worry. Today I woke to a E16-4 error code and I was told i owe R500 and odd. i spoke to Blessing on the chat plartform and advised him of the same, the guys was really not up to scratch. He could not refer to my previous chat and see what had been happening in the last 2 months, he then gave me an amount of R300 and odd to pay in order to reconnect, when I querried the amount he disconnected the chat. i am very disappointed with this as it has been 2 months having the same issue and be told everytime that it has been resolved. My account number ***, ID number *** and cell no ***. I will be laying a complaint on a every available platform so that this can receive the attention it deserves and be resolved once and for all.