DISGUSTING SERVICE FROM MULTI-CHOICE CUSTOMER SERVICE CLIENTS POPI AND EVA.

<p>what a day light ******* from Multichoice, they are only concerned about the money they are sucking from the clients and nothing else.............. a payment from their satellite, ussd and the airtime money sucked from us as clients, why cant they call back???? because they dont want to spend any cent....</p> <p>i made a payment of R305.50 using my Capitec account, calling in you hold spending another R30.00 of Airtime holding with the consultants being unhelpful, and being told to use the ussd option which also sucks another money without being helpful.</p> <p> </p> <p>This morning at about 08h15am i called in to check on the payment i made, spoke to a consultant called Popi who after a long unnecessary explanation asked me to email the proof of payment and gave me the email address of ********** she also promised to contact me back and reconnect the service however to my surprise i had to call again after i told her that the proof of payment will be emailed before 09h30am, which i did, calling again i speak to Eva asking to check if the proof of payment has been received, only for her to check if tmolefe is at work because they are working in teams, why was i given the email address of someone who is no at work?????????????? because i asked her to give me her direct mail for a follow up to be quick.....i spend another R60.00 of airtime on Eva who still has to type an email to Popi to call me back as promised, given 15minutes for her to call back from 09h30am to 09h45, its now 10h10am and Popi has not called back..........</p> <p>So is this how Multichoice treats their client's that they will now work as moneysuckers from client with the below par customer service???????? </p> <p>WHY IS MULTICHOICE ALLOWED TO GET AWAY WITH THIS,???????????WHY ARE WE NOT PROTECTED AGAINST OPERATORS OF THIS KIND??????? SOMETHING HAS TO BE DONE!!!!!!!!!I AM NOT DONE WITH THIS PUBLICATION ON HELLOPETER BUT I AM GOING TO TAKE IT UP WITH THE OMBUDSMAN, UNTIL MULTICHOICE LEARNS HOW TO TREATS THEIR CUSTOMERS AND STOP SUCKING HARD EARNED MONIES OUT OF UNSUSPECTING CITIZENS............</p> <p>FEEL LIKE PUKING!!!!!!!!!!!!!!!!DISGUSTED!!!!!!!!!!!</p> <p>BY THE WAY I AM STILL AWAITING FEEDBACK FROM POPI AND EVA AND THEIR TMOLEFE WHO HAS MY PROOF OF PAYMENT!!!!!!!!!!!!!!!!!!!</p>