DISGUSTING SERVICE FROM DSTV MULTICHOICE

Absolutely disgusting service from DSTV Multichoice. Have been trying to change the account from my late husband's name to mine. Sent Death Certification 2x, ID's his and mine, Letter from Executor, Ownership change doc. Numerous phone calls lasting an hour each, then call gets cut. Same story, keep telling me the account shows one decoder! I have two. At least 8 reference numbers later and no TV! I am appalled and considering cancelling completely!