DISGUSTING SERVICE FROM DSTV

November 2017 I was called by DSTV to advise that I am eligible for the Explora decoder free of charge installation and no extra cost per month I asked them to put this in writing. To date I have still not received this email . I have on numerous occasions called the call centre to be promised someone will call me back . I have written emails to get no response. Last week Tuesday I lodged a complaint on their facebook page They sent a message apologising for the delay and that someone will call me back The matter has been marked as urgent. It is now a week later and still no one has called me. 3 Apologies that I have not been contacted but still no one contacted me. My number is ********** 824 My ref no is: ********** 6i24 After being a premium client for so many years this is the service I am getting Pathetic