RM
Ryan M

1 reviews | Active since Oct 2013

24 Dec 2019, 11:30

Disgusting service

Hello

I am absolutely disgusted by the quality of customer service I've received from the cape Town call Centre. I have phoned thrice and all three times the phone was put down in my ear after a quite lengthy call, which is a waste of my time and money. To top it off, my enquiry is still unresolved

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Dec 2019, 11:36
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
RM
Ryan M's update24 Dec 2019, 12:04
Reviewer Update
Kagiso from multichoice got back to me in minutes after I complained and he was fantastic. Very efficient. I really hope that other agents can follow his lead.