NM
Nick M

1 reviews | Active since Jul 2020

31 Jul 2020, 19:04

Disgusting service DSTV

DSTV is a bunch of *****. I paid, over paid by mistake R1350.00 instead of R135.00. Same day I called for reversal they wanted proof of banking and payment. I sent to them then told me will get my refund between 7 to 14 days. Came and pass, sent another email, they said 48 hours, now its been over a month and they are not responding to my emails NO MORE. Such a bad service.

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Replies (5)
NM
Nick M's update31 Jul 2020, 19:34
Reviewer Update
You had the whole month of July to attend to it. All I get is lies after lies. What is so difficult to refund a straight forward mistake?????? Why is it taking you so long????????? BAD SERVICE thats it.

NM
Nick M's update31 Jul 2020, 19:37
Reviewer Update
I have been wasting my money and time calling you and no one not a single person who is talking some sense to me. Should I have owed just a day later you would have cut off my service. But you have the luxury to stay and keep my money for the month or time that suits you.

NM
Nick M's update31 Jul 2020, 22:16
Reviewer Update
Hi
I much appreciate your prompt response regarding this matter and I look forward for it to be resolved soonest as promised. I thank you

Regards
Nick
NM
Nick M's update10 Sept 2020, 09:53
Reviewer Update
I cant believe am on this again when I thought my problems were solved. Please can someone contact me

NM
Nick M's update11 Sept 2020, 10:19
Reviewer Update
I have been calling and calling DSTV for the past 3 days and I dint get help. Following my previous issue I have with them it seems like the BAD SERVICES continues. I got told they will give me free service for August month following the issue I had in July. Even though I made payment I am cutoff apparently owing for what they promised to me will be a free service to counter their mistake.

Multichoice service is absolutely disgusting. They are not consistent with what they promise and do.