1 reviews | Active since Jan 2014
Disgusting service DSTV
<p>Good day</p> <p> </p> <p>I would like to lay a complaint with your offices with regards to my husband’s recent application for the DSTV Explorer.</p> <p> </p> <p>He was contacted today by a call centre agent and they advised him that his application has been denied because of us not having enough accounts. I have never heard such **** before in my life.</p> <p>We have been with multi choice for over 8 years now and have never defaulted on any payments. He is currently on the premium package so you tell me how the hell did he become a subscriber if he had bad credit. I have a house and a car in our names so how did we manage to get that right if our credit is bad…. According to you.</p> <p> </p> <p>Now we are told that we must wait another 30 days to try and reapply, maybe I should consider cancelling DSTV altogether and going with OVHD and resort to social media about the terrible service that we have received. I am so unhappy about this as if I am not a loyal subscriber.</p> <p> </p> <p>I would like feedback asap in this regard so I know what my next move will be.</p> <p> </p>
Good day Sorelle
Thank you for bring this matter to our attention.
We have escalated your concerns to our Price lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Please accept our apologies for any inconvenience you have experienced in this regard.
Kind Regards
Rupert
Best regards,
Good day Sorelle
Thank you for bring this matter to our attention.
We have escalated your concerns to our Price lock department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available
Please accept our apologies for any inconvenience you have experienced in this regard.
Kind Regards
Rupert
Best regards,
Good day Sorelle
Our Price Lock consultants has been trying to contact you on the number provided .
Please provide us with an alternative contact number to us in order for us to complete your application.
Kind Regards
Rupert
Best regards,
Good day Sorelle
Our Price Lock consultants has been trying to contact you on the number provided .
Please provide us with an alternative contact number to us in order for us to complete your application.
Kind Regards
Rupert
Best regards,
