1 reviews | Active since Jul 2015
DISGUSTING SERVICE
DOES MULTICHOICE CARE ABOUT BAD RATINGS. THEY SEEM TO BE QUITE FINE WITH BAD REVIEWS. I HAVE WRITTEN ABOUT 4 O 5 REVIEWS TRYING TO CANCEL MY SERVICES WHICH THEY FORCED ON ME. THEY WANT ME TO PAY FOR SERVICES NOT PROVIDED. I AM ON THE LINE NOW 42 MIN AND COUNTING TO RESOLVE A DISPUTE - THEY ARE HOPING I PUT THE PHONE DOWN. YOU CALL EVERYTIME YOU MUST EXPLAIN BECAUSE THEY KEEP NO LOG OF OUR QUERIES AND COMPLAINTS. THEIR MANAGERS NEVER WANT TO TAKE YOUR CALL AND ON HELLO PETER THEY JUST RESPOND FOR SHOW KNOWING THEY ARE NOT ATTENDING TO YOUR QUERY OR CALLING YOU BACK. HOW PATHETHIC IS THIS!? I JUST WANT TO CANCEL AND THEY ARE MESSING UP MY CREDIT REPORT WITH THIS CONTRACT THAT I DON'T WANT. THE INCOMPETENCE OF EACH AND EVERY EMPLOYEE IS BEYOND DISGUSTING. ALL THE EMAIL ADDRESSES, THEY JUST STOP RESPONDING. HOW IS THIS COMPANY STILL STANDING WITH THIS ETHIC. MAYBE WE SHOULD INVOLVE THE MEDIA.
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
