JM
Jeffrey M
1 reviews | Active since Aug 2011
30 Mar 2020, 11:59
Disgusting service - charged 5x the amount.
I am currently on DSTV access yet i get an sms saying theres a balance of R559.49. Dstv access is only R105 and service has been disconnected now. self service website is offline as always or keeps saying i am not signed in after adding my details. I have been waiting for 40min+ on the phone now with contact centre. This is disgusting service!!! I have debit order on my account so i dont understand where the R559.49 comes from!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
30 Mar 2020, 12:07Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Mar 2020, 12:07
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JM
Jeffrey M's updateReviewer Update
30 Mar 2020, 12:11The call has now just been dropped whilst waiting.
JM
Jeffrey M's update30 Mar 2020, 12:11
Reviewer Update
The call has now just been dropped whilst waiting.