disgusting service

this the second complaint I am writing about dstv I am on streaming services made payment on the 27/07/2022 R429 as usual I have spoken to 8 people and sent 8 different proof of payments gets escalated every time and i get connected and disconnected every time. Also I was promised two call backs no one came back to me. this is disgusting from dstv also i am reading other complaints on hello peter I see other customers also have the same problem so dstv needs to fix this not everyone can have the same problem. i mean on guy even showed me a screenshot on live chat to show payment is not allocated but you do receive the proof of payment as I get a reference and and also on sunday confirmed they have received it .confirmed on live chat which I have a screenshot of so please fix the bug for not allocating the people proof of payment,