Disgusting service!!!!!!

Submitted a change of ownership form 5 days ago along with all relevant documentation. I dealt with Precious and Nkhensani, both acknowledging receipt of documents and they would let me know once it had been changed. Nobody ever gets back to me and when i eventually get through to the call centre, the level of incompetence of the agents is SCARY!!! Zandile Mpulzi told me that they never received the documents and kept asking her manager for advise while i was on the call. As soon as I ask for the manager she puts me on hold and transfers me to a different department!!! Unbelievably rude and refused to give me the managers name! BEST DSTV JACKS UP QUICKLY!!!