EK
Errol K

1 reviews | Active since Sept 2019

03 Oct 2023, 10:06

Disgusting service by DSTV, performing an unauthorised uncommunicated debit

A debit of R1113.43 has been conducted on my debit card, this has resulted in my account being placed into debit and a penalty of R105 being implementedby my bank due to insufficientfunds. I have only performed payment for streaming services using my credit card. About 20 years ago I had cancelled a debit facility for Mnet. Without any consultation or notification they very conveniently debit the account for a dish service which has not been connected. I am still only using streaming service. What a shady company that really do not know what they are doing. Please can we not get a different company to supply sport channels

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2023, 10:15
Official
Hi Errol,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
EK
Errol K's update03 Oct 2023, 10:39
Reviewer Update
They previously gave a reply similar to this. They do not get back to the complainant. Disgusting company