SP
Shelley P

1 reviews | Active since Jul 2012

20 Jul 2021, 08:02

Disgusting Service (actually - no service)

DSTV have still not sorted my simple problem. Complaints called me, said she would sort the problem out, I haven't heard from her since. I've got 5 DSTV decoders and if this is not sorted out I'll go to Netflix and cancel - it's not worth the effort, and all I want to do is to be able to get into the website to manage my decoders. DSTV have until Friday to get this sorted.

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Replies (1)
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Shelley P's update20 Jul 2021, 14:07
Reviewer Update
But you don't attend to complaints, this has been going on for 2 weeks now. I just called the Customer Care line and she 'put me on hold', and I got cut-off. I'm cancelling all my decoders if I don't get help asap, as well as going viral. I've had enough.