Disgusting Service!!!!!!!!!!!!!!!!!

I have an error message on my tablet when using DStv Now. I tried everything...... log in log out. switch off on. Deleting cache. Deleting Dstv app. Installing updated Google Chrome. Nothing helped. Been trying to get help from Dstv on every available platform. NOTHING!!!!!!! I went to an Agency Shop. They also couldnt help!!!!!!!! Tried phoning the call centre. NO HELP!!!!!!!!!!! They said I must talk to online Chat Room. I've been waiting 10 hours, in total, for someone to Chat back!!!!!!!!! Nothing. Why do I have to pay my subscription when I couldnt watch DStv Now for a week????? Please, anyone that reads this. CANCEL YOUR SUBSCRIPTION with DStv and get NETFLIX!!!!!!!!!!!!!!!!!!!