SB
Sorelle B

1 reviews | Active since Jan 2014

01 Jul 2016, 06:08

Disgusting service

<p>Good day</p> <p> </p> <p>I would like to lay a complaint with your offices with regards to my husband’s recent application for the DSTV Explorer. His ID is ********** 243084</p> <p> </p> <p>He was contacted today by a call centre agent and they advised him that his application has been denied because of us not having enough accounts. I have never heard such **** before in my life.</p> <p>We have been with multi choice for over 8 years now and have never defaulted on any payments. He is currently on the premium package so you tell me how the hell did he become a subscriber if he had bad credit. I have a house and a car in our names so how did we manage to get that right if our credit is bad…. According to you.</p> <p> </p> <p>Now we are told that we must wait another 30 days to try and reapply, maybe I should consider cancelling DSTV altogether and going with OVHD and resort to social media about the terrible service that we have received. I am so unhappy about this as if I am not a loyal subscriber.</p> <p> </p> <p>I would like feedback asap in this regard so I know what my next move will be.</p> <p> </p> <p> </p>

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