Disgusting service

I'm out of words on how I feel about Dat (Multichoice) I've been calling them since last week coz everytime Ii call I speak to different consultants and need to explain the same story cause it seems like no one cares about updating the system, what annoys me the most is that everyday I phone I spend about R30 worth of airtime hole u been put on hold and no one's comes back to you after the line has cut. Spoke to 4 - 5 different people in different branches. Was told that I was on a price lock contract which I know nothing about and was changed R180 cancelation fee for what nobody knows, was told that the R180 cancelation fee was removed and need to only pay R136 which I paid last week Thursday. Everytime I call it's always a different story. I'm so disgusted with service that Dstv offers to it's customers. Please just refund my money and keep your services.