Disgusting service

Got disconnected without any notice and when I called I at 18h47 on 24/01 was told that there was an outstanding balance of R100 and if I paid I would be reconnected once it reflects. 45 min later I call back as I had paid and it was reflecting but service had not been reconnected. I was then told my outstanding balance was R207. I then spoke to a supervisor who said she would check and revert. Surprise surprise no call back from the supervisor and no reconnection. Been a customer for 25 years and this is how we get treated. Your service is shocking and useless and you have just lost another customer.!!!!!