Disgusting service

<p>I am utterly disgusted with the level of service received from Dstv, i called in on the 5th of May and spoke to a lady i dont remember her name and requested for the outstanding amount on my account she told me my smart card number is no longer on compact its been removed and i need to choose which other package i want to go onto, i then said dstv family and she comfirmed thr down grade has been done and i need to make a payment of R254. 96 which i immediately paid. </p> <p>Upon my arrival at home from work i found the decoder not working as it had to be set up from scratch as though it was a new decoder, i then called the call centre number and spoke to a gentleman by the name of Gift who assisted until the tv was working. </p> <p> </p> <p>I had also asked the lady to load my banking details for debit order , but of course because they love money so much thats all she got right but the ****** down grade was never done. </p> <p> </p> <p>On may 17 i get home and to my surprise the account had been suspened and i need to pay an amount of R600 really after i have been watching for almost. 2. weeks now you come and request for payment , what bull. I have never ever experienced such poor service its pathetic coming from such a big company where the hell do you think i will get that 600 now mid month? This is total bull. ***</p>