Disgusting service

My service has been disconnected on the 3Rd after phoning in on numerous occasions to tell them to change it to the 4th. I paid R180 at 17:15 on the 3Rd and my service has not been connected yet. I phoned 5 times last night with R150 airtime down the drain. I was told to email proof of payment which I did. And was assured by Sizwe to be connected immediately. I ask last night and this morning for a manager to call me back. Till now no one had. They apparently have a problem with their system. How can such a big company have a problem with the system for so long. No wonder they loosing their customers and people rather choose Internet. Well they definitely loosing me as a customer for bad service. I want my money back and definitely cancelling my subscription and take out WiFi. Customers no ***