Disgusting service

O<br> My services were cut on 28/01 and was told it was due to an unpaid debit in January. I sent my statement, but my services kept getting cut off. This happened 10 more times despite speaking to many agents was advised to send a bank statement, which I did 3 times.<br> My debit order for February went off for more than double the amount of my installment. I then emailed my concerns and was advised that the problem originated in November when the cashier failed to allocate my payment and I was asked to send them a bank statement for that period. Despite being annoyed, I sent the requested statement which cost me in bank charges only to receive a response that now they want the January Statement again! I sent the requested and also requested a refund for being overcharged. This was on the 12 march. Still no response...<br> <br> I have done everything to try and resolve the issue, but nobody ever gets back to me. I have had enough<br>