KR
Kaylee R

1 reviews | Active since Jun 2019

30 Jun 2020, 04:44

Disgusting Service

Disgusting Serivce First they increase my premium from R506-R873 for Compact then they double debit my account ,6 calls 2 live chats and the problem not resolved,2 calls dropped ,Staff laughing in the background. Asked to call back .no1 kbows what the hell is going on or why this happened or how to reverse this. No1 cares whats happening on my account

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jun 2020, 07:50
Official
Hi Kaylee Ramrock, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team