Disgusting service

I'm so disgusted by Dstv I have internet data that I've had for about 2 years now and I haven't experienced any issues ever since I added this for data allocation until on the 28th of Sept 2024 I was told my data has been depleted for the 1st time and when I quiried this they told me the data will be allocated on the 1st of Oct and it's was exactly that. My dstv payment has always been made in the 20th of every month religiously without fail then on Thursday the 17th of October the data was finished again after being allocated in the 1st I made my monthly payment of R1300 as per normal and when I call them them on Friday the consultant said the data will be allocated in an hours time from Friday today it's Wednesday they are still allocating the data. I have been doing follow ups since then more than 3 times a day and each time the consultant will tell me something different and that the matter has been escalated or the data will be allocated in an hours time. Then today I was told that my payment was delayed like how really when ever since I have always been making my payments on the same day and only yesterday this consultant said she will change my date to be inline with my pay date. I'm so angry and so disgusted.im paying so much for such a **** service and to dealing with people who don't even know what they are doing.I have been checking my bal from Friday and it was showing I'm owing R266 which is due in Nov and today I did the same and now it's shows I'm in a credit of R19 like what the heck

Someone better sort this out urgently.