🤮🤮🤮🤮🤮 disgusting service

On the 24th of February I took out a contract with multichoice for fibre together with the stream box for a monthly subscription off R699.00,the person assisting me assured me everything will be ok and that I would have coverage in my area. The router and streama were delivered on the 28th of February. Upon connection I realised I had no connectivity on the fibre I called and was sent from one person to another,until I wrote a complain on Hello Peter the following day. On the 4th of March someone from multichoice called me regarding my hello Peter complain and assured me il be assisted,an hour later I was called by a consultant named ANDA,who then told me that there's no coverage in my area for fibre to my suprise the consultant offering the deal said there's connection,fast forward the same ANDA told me the deal would be cancelled immediately and that my subscription would be only for my compact package and extraview. He the said he would get someone to call me on Monday the 6th off March to organise the R750.00 deal which includes 400 GB of data as that one would work on my area,he assured me and said moss def il be called,guess what no one called till present moment. The same ANDA promised that the person who will call me will organise that a courier company takes the unused router and streama box at no extra cost to me,13 working days later no call back from multichoice,router not working I'm being billed R1021.41 to be paid on the 25th for something I never used even once,my frustration in this is that thier consultant assured me that this was cancelled and my billing would only be for extraview and compact until a consultant calls me,I find this really pathetic as 13 working days later no one has bothered to call me but instead there quick to bill me R1021.41 for a dstv compact package,I regret cancelling my internet service with home connect as multichoice has given me the worse service and worst off all no one has bothered to call me,to say the least this is utter bull**** service ,this has even had me want to cancel everything related to multichoice thier service is really f*cked up to say the least bad bad bad service😤😤🤮🤮