Disgusting Service

On going problems with Multi choice. I had issued them in January 2015 with manuel payments as i had ongoing problems with the account department . Problem was resolved when banking details was captured correctly. Everything went well until last week when they credited my account n then a day later suspended my services. Im am furios as we called on the 22/09/2015 and the agent refuse to resolve the issue n reconnect my accounts. Payments was then made and services automatically but i was still charged with a reconnection fee . Today my services gt suspended again .called in ans the agent Sifiso refused to listen n giv me answers to what is going on after all there is a debit order in place. Rafelwe came on n reactivated tg service sayingbthe account will be active and that she will do an adhock debit ???? I have instructed u guys to debit my account. Rafelwe says they will do that and jopes that there is no issues again on my Acc . I totaly disgusted with mulichoice i want a full explanation to what and why all od this inconvenience was caused on my account .and i want a Manager to call me ASAP AS YOU GUYS DONT CARE ABT UR CUSTOMERS. I WANT FULL FEEDBACK ASAP.