AA
Arlene A
1 reviews | Active since Jul 2015
17 Sept 2015, 08:07
Disgusting Service
I have never been so frustrated. I have recently acquired DSTV, paid my 1st payment and was excited to be on the radar. Much to my dismay my DSTV starts being cut. I have dealt with 2 different call centre agents, sent off POP and bank statement, whilst being promised my account has been sorted out. Imagine my frustration when my DSTV get cuts off once again. I have now sent off all the relevant payments to a 3rd consultant, she has now given me a \case number". How many more times must I call"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
18 Sept 2015, 09:58Hello Shelstef,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply18 Sept 2015, 09:58
Official
Hello Shelstef,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team